- AT&T:
- Just to confirm, did you try the speed test through a wired connection or a wireless connection?
- Me:
- Both times I tried it through a wired connection
- Me:
- I'm doing the speed test on the same computer
- Me:
- I have restarted my wireless router
- Me:
- I have restarted my AT&T UVerse router
- Me:
- I have restarted my computer
- Me:
- I have not installed any new software
- Me:
- The only thing that's changed is the result of the speed test.
- AT&T:
- Thank you for the update.